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TW Foam Converters Ltd. Terms & Conditions.

TwFoam Converters Terms and Conditions

All our items' prices include VAT. Many prices are quoted included postage to mainland UK. If there is a postage charge you will be informed in the shopping cart.

Once you have placed your order, it is passed to our factory. Here the orders are checked, if there is an error in your order, we will contact you before any charges are made. If you are unhappy with the changes, you may cancel at this stage.

Some orders are sent using Royal Mail second class post to keep costs down. If your item is not going to arrive using the 24 hour delivery service, you will be told in the shopping cart. However, in some cases where more than one item is ordered we will upgrade your order to 24 hour delivery free of charge, this will be done at the factory. If you need your order sooner please contact us. International orders may be subject to additional shipping costs, please call 01604 764724 for details.

We value our customers and treat them as we would want to be treated.

TW Foam Converters Ltd. Returns policy.

All our foam products are cut to your requested dimensions once we receive your order. As these products are 'made to measure' and are custom to you, we are unable to exchange or refund your order unless the sizes/dimensions supplied do not match the original order details.

Foam products can vary in colour densities throughout the foam, this is expected with the foam manufacturing process, however the colour does not affect the stability of the foam.

If you have any questions or concerns please contact us

TW Foam Converters Ltd. Privacy policy.

We do not give or sell your personal contact information to anyone. Once your order is processed your credit card details are destroyed.

We won't sell or give your email address to anyone, we will contact you by email when we have special offers. You can opt out of these emails at any time.

We take our responsibility to protect the confidentiality of your personal information very seriously.